Program Assistant
Reports to: Program Manager
Location: Red Hook SRO, 713-715 Henry Street, Brooklyn NY, 11231
Schedule/Hours: Full time 35 hours per week Monday – Friday
Salary Range: $38,500 - $38,500

Position Description
The Program Assistant will provide administrative support and assist the Program Manager to facilitate
recreational activities for the tenants of Henry Street House SRO.
This is a high-volume, highly varied support role that acts as the backbone of a program serving a
special needs population. The ideal candidate is a detail-oriented multitasker who is comfortable with
both administrative duties and direct client interaction. Technical proficiency in Microsoft Office and
Google Suite is necessary for success in the reporting and documentation aspects of the job.

Job Responsibilities:

• Work closely with Program Manager to manage administrative and programmatic issues
• Complete rent registration packets and file with the Rent Stabilization Association
• Conduct rent collection and maintain ledgers for thirty tenants
• Complete landlord packages for new tenants and assist current tenants with completing subsidy recertification packages
• Create leases and provide them to tenants.
• Answer, troubleshoot and direct calls; distribute mail.
• Create and maintain case files; housing and case management services
• Engage difficult to reach clients
• Prepare memos, correspondence, reports and other documents
• Follow up with tenants to ensure timely submission of housing documents.
• Work with the Program Manager in preparation and submission of monthly and statistical reports
• Oversee stock and inventory; place orders and oversee delivery and/or storage.
• Manage petty cash
• Plan and facilitate events, trips, recreational and educational activities both on and off-site
• Post of weekly staff schedule in the work area for tenants and staff
• Maintain a monthly log of activities and participants
• Prepare and post monthly activities calendar and relevant informational flyers to ensure that clients are notified of upcoming activities
• Prepare vacancy reports
• Other duties as assigned

Qualifications:

• High school diploma or GED Associates Degree preferred Two years of customer service or
• related experience;
• Good verbal and customer service skills
• Advanced knowledge of MS Word, Excel, Power point
• Experience with special needs population
• Familiarity with DHS procedures a plus

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to
individuals with disabilities.