Position: House Manager - Transitional Living Community
Reports to: Program Director
Work Location: East New York, Brooklyn;

Located on 3rd floor with no elevator access

Hours: Full Time (Tues- Sat: 8am-4pm) (Sun- Thurs: 4pm-12am)
Salary Range: $36,000 - $36,000

Program Summary:
BCS’s Transitional Living Community (TLC), a 30 bed section of the Brooklyn Women’s Shelter in
East New York, Brooklyn, was established in 1989. TLC provides homeless, low-income, mentally ill
women with temporary shelter and assistance to secure permanent housing. TLC recruits its clients
primarily from the assessment unit of the Brooklyn Women’s Shelter. Staff conduct comprehensive
assessments to identify women with severe and persistent mental illness, many also having serious
personal, social, medical and economic problems. A principle feature of the TLC program is the
“milieu treatment” in which women are helped to practice the skills they will need to live successfully
outside the shelter system, including pre-vocational preparation.

POSITION SUMMARY:
Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs . This includes program coverage and attend to individual client needs during scheduled shift including reception activities, answering phones and directing calls and assist all clients with self-administered medication. Serve as a role model to all stakeholders.

Responsibilities:
-Provide program coverage and attend to individual client needs during scheduled shift
-Conduct reception activities, including answering phones and directing calls.
- Assist all clients with self-administered medication by providing access to all prescribed
medication at appropriate times, encouraging correct use of medication, logging medication
taken, and assuring proper storage in locked area.
- Provide light food to clients if needed with medication, in accordance with DOHMH Food
Standards
- Report serious incident to TLC management and complete and incident report
- Ensure Client Adhere to COVID standards and requirements.
- Document all activities in logbook and medication logbook for issues requiring intervention
and alert appropriate staff
- Assist with facilitating admissions as needed
- Work with HELP Women’s Center to ensure TLC bed sign-in sheets are appropriately
completed
- Interact with clients in therapeutic manner and attend to their needs and requests according
to program policies
- Assist with oversight of laundry room schedule and assisting clients in learning proper use of
laundry facilities
- Facilitate pack outs for all client who curfew violates and prepare the area for a new intake
- Collect new clients’ demographics information in the evenings
- Other related tasks as assigned

Qualifications:

• Required: HIgh School Diploma or equivalent
• One year experience working with homeless and/or mentally disabled populations preferred.
• Previous experience working in residential direct care helpful.

BCS and Turning Point require that all employees entering the workplace be fully vaccinated
against COVID-19 unless an exemption is granted as a medical or religious accommodation.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon
request to individuals with disabilities.