Assistant Director TLC

Location: East New York, 116 Williams Avenue, Brooklyn NY, 11207

Reports to: Program Director

Hours: Full time Sunday -Thursday - Time: 4: pm to 12: am Availability to be on call 24/7 in case of emergencies

Salary Range: $60,000 - $65000

Program Summary: BCS’s Transitional Living Community (TLC), a 30-bed Women’s Shelter in East New York, Brooklyn, was established in 1989. TLC provides homeless, low-income, mentally ill women with temporary shelter and assistance to secure permanent housing. TLC recruits its clients primarily from the assessment unit of the Brooklyn Women’s Shelter. Staff conduct comprehensive assessments to identify women with severe and persistent mental illness, many also having serious personal, social, medical and economic problems. A principle feature of the TLC program is the “milieu treatment” in which women are helped to practice the skills they will need to live successfully outside the shelter system, including pre-vocational preparation.

The Assistant Director, in collaboration with the Program Director, will oversee the supportive services of our transitional shelter and ensure the provision of consistent supervision and management for all aspects of high quality program service delivery to clients.

ESSENTIAL DUTIES:

· Provide consistent supervision and management for all aspects of high quality program services delivery to clients from vulnerable populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders.

Responsible for cultivating a safe and affirming living environment for residents - some living with a significant mental illness and trauma, and some identifying as part of the LQBTQIA+ community.

· Ensure appropriate 24/7 staffing in compliance with city and state regulations

· Oversee high quality standards for daily client services: meal service, security screenings, room inspections, client transportation, intake for new admissions, incident management, residence and community supervision, and recreational activities

· Assist in collecting and reporting data and Monitor census management and incident reporting and conduct routine audits

· Responsible for the supervision of case managers, case aides, housing specialist and vocational/educational specialist

· In partnership with Program Director and leadership, oversee training schedules for all transitional housing staff including maintaining compliance with BCS’ best practices, DOHMH/OMH regulations, CPR-First Aid, Overdose Prevention, Certificate of Fitness and other program related topics

· Serve as a leadership mentor to all direct reports, and work with these individuals to identify future development needs, growth interests, opportunities for improvement, etc.

· Responsible for ensuring that ongoing and appropriate supervision occurs in the facility

· Attend all mandatory meetings, workshops and events

· Perform related duties as assigned

QUALIFICATIONS:

· Master’s degree in Social Work or equivalent required and three years in a supervisory role in a residential setting serving homeless or other vulnerable populations with experience in harm reduction, trauma- informed care, , or a successful combination of experience and education.

· Strong written and verbal communication skills that support effective and efficient communication and ability to de-escalate and foster collaboration

· May be assigned weekend or night shifts and rotation of on-call management responsibilities

· Good knowledge of Microsoft Office and/or Google Suite. Experience and proficiency with property management and case management software. Experience with incident report management software, shelter census systems and and CARES preferred and other data management system

· Demonstrated experience and success in working with diverse and special needs populations

BCS requires that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities