Program Director, Street Outreach

Reports to: Division Director

Hours: Full-time 35 hours per week

Location: Brooklyn, NY

Salary: $75,000 - $80,000

Brooklyn Community Services (BCS) partners with members of the Brooklyn community to overcome obstacles on their pathway toward self-determination. Since 1866, founded on the principle of neighbors helping neighbors, BCS has worked in neighborhoods impacted by systemic poverty. Today, we continue to strengthen communities by fostering the educational success of children, the leadership development of youth, the employment and housing stability of adults, the advancement of individuals living with disabilities, and the empowerment of seniors and families. Through 42 programs, and over 400 staff, Brooklyn Community Services serves more than 20,000 people each year.

Program Summary:

This program serves people who are primarily unhoused and living on the street, and engaged in behaviors that place them at high risk for contracting HIV/AIDS, including unsafe sex practices and intravenous drug usage. The goal of the program is to provide them with basic needs, services, linkages and referrals, including safer sex information, HIV and HepC screening and testing, substance use services, medical resources, and information. Most services are provided on the Shower bus and Mobile Outreach van.

The Program Director supervises outreach staff and organizes the day-to-day delivery of services to the population they serve.

Essential Job Functions

• Provide consistent supervision and management for all aspects of high quality program services delivery to clients from vulnerable populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs.

• Serve as a role model to all stakeholders.

• Monitor the system of reporting that is used to assess the efficiency and effectiveness of the staff and the program outcomes.

• Reviews regular work activity reports to determine quality and quantity of services rendered.

• Maintain a consistent schedule of continued quality improvement activities, including data collection, coaching, and staff development and corrective actions.

• Monitor and ensure the accurate use of funder software and reporting expectations.

• Meets with the various community program partners to discuss and at times negotiate cooperative working arrangements.

• Plan, support, and participate in special events related to promotion of Street Outreach

• Provide ongoing field training and support around effective engagement and safety to Street Outreach staff.

• Identify potential partners for the Street Outreach service through service presentation and networking.

• Plan monthly calendars of events and strategy meetings with all staff.

• Ensure that outreach vehicles are fully stocked with supplies and operational at all times.

• Other duties as assigned

Education and Certification

• Masters degree in Human Services or related discipline,

• 5 years’ experience in targeted outreach services, three of which must be in a supervisory capacity.

• Clean Valid Driver’s license

• Strong leadership and planning ability, solid proficiency in data management and ability to network and partner with other agencies and support to expand program services.

• Excellent written and verbal communication skills

• Excellent documentation skills

• Facility to motivate others toward achieving goals

• Ability to develop alliances with high-risk and difficult-to-engage individuals

• Knowledge of community resources, harm reduction models and counseling practices with high-risk populations

• Outstanding collaborative skills

• Knowledgeable on AIRS database preferred

BCS requires that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request of individuals with disabilities