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| Department: | Adult Education & Literacy |
| Location: | Brooklyn - Greenwood Heights, NY |
Position: Case Manager
Division: Families, Community Building and Workforce Development
Reports to: Deputy Director, Education Center
Location: Education Center
Status/Hours: Full time 35 hours per week; Some evening and weekend coverage is required
Salary Range: $40,000 - $40,000
Program Description:
The Education Center provides adult education services to the Brooklyn community. We serve students with GED preparation classes, ESL classes, and vocational training. In addition, the Education Center operates a Family Welcome Center in which we provide case management & wrap-around services, workforce development programming, and regular community workshops & events. Many of our students speak Spanish, Arabic, or Chinese as their first language.
Position Description:
The Case Manager supports ESL and GED students as they work toward their education and employment goals.
Responsibilities:
Case management and career counseling services for students in GED preparation and ESL programs
Work with students in the development of education & employment plans
Intake for students entering GED preparation and ESL programs
Pre-testing, and post-testing using TABE, Best Plus 2.0, and Best Literacy
Maintain retention through regular check-ins and meetings with students
Follow up with students who have exited the program
Keep up-to-date case notes
Conduct job readiness workshops
Assist learners with employment, internship, and college applications
Collection of vital records
Attend professional development training
Other duties, as assigned
Accountable For:
Intake targets
Retention targets
Collection of vital records
Qualifications Required:
Bachelor's degree required
Language skills in Spanish, Arabic, and/or Chinese are preferred
One year experience in case management and/or counseling
Strong computer skills
Strong time management and organizational skills
Strong problem solving skills and the ability to be resourceful
Willingness to collaborate with colleagues and work as part of a team
Ability communicate effectively in the face of stress, feedback, or change
BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities